Yana Lefler Fußstätt 3 83564 Soyen
Tax no.: 156 / 278 / 31045
VAT no.: DE281002917
§ 1 General, scope of application
(1) The consumer (hereinafter: “Customer”) within the meaning of these GTC is any natural person who concludes a legal transaction for a purpose that can predominantly be attributed neither to their commercial nor their independent professional activity.
(2) All services provided by Yana Lefler (thus www.balticpsalteries.com) for the customer are provided exclusively on the basis of the following General Terms and Conditions. Deviating regulations are only valid insofar as they have been agreed between www.balticpsalteries.com and the customer or are expressly stated in these General Terms and Conditions.
§ 2 Conclusion of contract and storage of contract text
(1) The contract language is English. The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog.
(2) After entering your personal data and clicking on the “Buy” button in the final step of the ordering process, you place a binding order for the goods contained in the shopping cart. www.balticpsalteries.com is entitled to accept this offer within 5 calendar days by sending an order confirmation. The order confirmation is sent by e-mail. If the 5-day period expires without result, the offer is deemed to have been rejected.
(3) Confirmation of receipt of the order follows immediately after the order has been sent. However, the purchase contract is only concluded with our order confirmation or delivery of the goods.
(4) The conclusion of a purchase contract for commissioned work shall only take place after detailed agreement between the customer and www.balticpsalteries.com with the final order placement (via e-mail or telephone or letter post) to www.balticpsalteries.com by the customer.
(5) In the case of payment in advance, the contract is concluded with the provision of the bank details and request for payment. If the payment has not been received by the seller within 10 calendar days of the order confirmation being sent, despite the due date, even after a further request, the seller shall withdraw from the contract with the result that the order shall lapse and the seller shall have no obligation to deliver. The order is then completed for the buyer and seller without any further consequences. A reservation of the item for advance payments is therefore made for a maximum of 10 calendar days.
(6) The text of the contract (your order) is saved. You can view the General Terms and Conditions of Contract (GTC) at any time at www.balticpsalteries.com/gtc and save them on your computer. The specific order data will be sent to you by email.
§ 3 Payment, due date, default of payment
(1) Payment for the goods shall be made in advance or via Paypal service. www.balticpsalteries.com reserves the right to accept or exclude certain payment methods in individual cases.
(2) When paying in advance or via Paypal, the customer undertakes to pay the purchase price immediately after conclusion of the contract.
(3) If the customer is in default of payment, he is responsible for any negligence in the meantime. The customer shall also be liable for accidental damage, unless the damage would have occurred even if payment had been made on time.
(4) Interest shall be charged on the purchase price during the period of default. The default interest rate for the year is five percentage points above the base interest rate. In the case of legal transactions in which a consumer is not involved, the interest rate shall be eight percentage points above the prime rate.
(5) The assertion of further damages is not excluded.
(6) Vouchers, unless otherwise specified by www.balticpsalteries.com, are valid indefinitely for the redemption of the amount defined in the voucher.
(7) Vouchers are non-transferable and can be redeemed using the voucher code provided on the homepage.
(8) The amount of the voucher will be offset against the total value of the goods ordered. If the total value of the ordered goods exceeds the value of the voucher, the remaining amount must be paid in accordance with our GTCs §3 points 1-2.
(9) If the total value of the ordered goods remains below the voucher amount, the remaining value of the voucher can be redeemed at a later date using the same voucher code.
§ 4 Delivery
(1) Delivery shall be made by sending the goods to the address provided by the customer. Unless otherwise specified in the product description, delivery shall be made directly to the customer’s home within one month of receipt of the order by postal parcel. Custom-made items will be delivered within a period agreed with the customer. This information is non-binding unless otherwise agreed.
(2) Delivery shall be made against the packaging and shipping costs stated in the Internet order. The price for packaging and shipping is calculated separately. If the customer requests a special type of shipment that incurs higher costs, he shall also bear these additional costs.
(3) If the service is not available through no fault of his own, the consumer will be informed immediately and any payments already made will be refunded.
(4) Deliveries abroad are made exclusively on advance payment. The instrument will be shipped from the Russian Federation. The declaration for export and all costs incurred in the Russian Federation are borne by the seller.
The costs related to customs clearance are borne by the customer.
§ 5 Delivery and shipping costs
A detailed list of shipping costs can be found here: www.balticpsalteries.com/shipping-costs-and-delivery
§ 6 Retention of title
The goods remain the property of www.balticpsalteries.com until payment has been made in full. Prior to transfer of ownership, pledging, transfer by way of security, processing or transformation is not permitted without the express consent of www.balticpsalteries.com.
§ 7 Prices
(1) The price quoted for our goods is the final price including any applicable VAT and other price components. The price does not include delivery and shipping costs.
(2) When the Internet pages of www.balticpsalteries.com are updated, all previous prices and other information on goods shall become invalid.
(3) The price at the time of submission of the customer’s offer is decisive for invoicing.
§ 8 Return costs in the event of withdrawal
If the consumer makes use of his right of revocation (see revocation instructions), he must bear the regular costs for returning the goods.
§ 9 Withdrawal
(1) www.balticpsalteries.com is entitled to withdraw from the contract, also with regard to an outstanding part of the delivery or service, if false information about the customer’s creditworthiness has been provided or objective reasons have arisen with regard to the customer’s ability to pay and the customer neither makes an advance payment nor provides suitable security before delivery at the request of www.balticpsalteries.com or if insolvency proceedings are opened against the customer’s assets or an application for the initiation of insolvency proceedings is rejected due to a lack of assets to cover the costs.
(2) Irrespective of www.balticpsalteries.com’s claims for damages, in the event of partial withdrawal, partial services already rendered shall be invoiced and paid for in accordance with the contract.
§ 10 Warranty
Every instrument is guaranteed for 3 years. The warranty is subject to the statutory provisions.
§ 11 Limitation of liability
(1) www.balticpsalteries.com shall only be liable for damages other than those resulting from injury to life, body and health insofar as these damages are based on intentional or grossly negligent action or on culpable breach of a material contractual obligation by www.balticpsalteries.com or its vicarious agents. Any further liability for damages is excluded. The provisions of the Product Liability Act remain unaffected by this.
(2) According to the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and/or available at all times. The Internet store is therefore not liable for the availability of www.balticpsalteries.com at all times.
§ 12 Place of jurisdiction
All disputes arising from this legal relationship are subject to the law of the Federal Republic of Germany. The application of EU or UN sales law is excluded. If the contracting parties are merchants, the court where www.balticpsalteries.com has its registered office shall have jurisdiction, unless an exclusive place of jurisdiction has been established for the dispute.
A European standardized option for dispute resolution can be found under the following link: http://ec.europa.eu/consumers/odr
§ 13 Severability clause
Should any provision of these GTC be or become invalid or unenforceable, the remaining provisions of these GTC shall remain unaffected.
Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.