Reclamation

(1 ) The CUSTOMER has the right of withdrawal: Link to the Cancellation policy (это документ 04)

(2 ) In addition to the statutory warranty, we provide a 3-year guarantee on all our products in accordance with §443 BGB. In the event of defects, the guarantee or warranty shall be provided in accordance with the statutory provisions.

(3 ) Complaints can be submitted informally by e-mail, letter or fax. 

(4 ) Further terms and conditions can be found in the GTCs  (пояснение: это документ 01 General Terms and Conditions)

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