Cancellation policy

(1) Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must inform us

Yana Lefler Fußstätt 3 83564 Soyen


Tax no.: 156 / 278 / 31045

VAT no.: DE281002917

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of your withdrawal from this contract.

 Yana Lefler
Fußstätt 3 83564 Soyen

to return or hand over the goods. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

End of the revocation instruction

(2) Instruction on the non-existence of a right of withdrawal

The right of withdrawal does not apply to distance selling contracts – for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, – for the delivery of goods which can spoil quickly or whose expiry date would be quickly exceeded, – for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, – for the delivery of goods, for the delivery of audio and video recordings or computer software in sealed packaging if the seal has been removed after delivery, – for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts, – for the delivery of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and the current value of which depends on fluctuations in the market over which the trader has no influence.

(3) Optionally, this template can be used to withdraw from the contract: 

“From: [here the name, address and, if applicable, the fax number and e-mail address of the buyer must be inserted by the buyer]


Yana Lefler Fußstätt 3 83564 Soyen

[email protected]

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) Ordered on (*)/received on (*) Name of the consumer(s) Address of the consumer(s) Signature of the consumer(s) (only for notification on paper) Date (*) Delete as applicable.

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